Northern Trust Interface Setup Instructions:

Contact Northern Trust

• Prepare an Excel file with all account numbers to be linked to the Orion data feed. Attach this file to the email sent to Northern Trust. Please Note: Northern Trust requires signed authorization letters from each individual client before adding them to the Orion feed.
  
  

• Contact your Northern Trust relationship manager using the email template below:

 

Submit a Support Case with Orion

• Log into Orion Connect and open the Support app.
  • Click the  button within the Support app.
  • Select Service Request tab.

  
Service Request Details:

• Support Service Team: Reconciliation (If you are working directly with the Onboarding team, select Onboarding as the Support Service Team instead.)
• Advisor #: populate with your firm's Orion advisor number
• Subject: New Northern Trust Feed – [insert firm name]
• Description:
  • We have contacted Northern Trust to request that our data be added to the existing bulk feed. Please initiate an internal process to prepare this feed for our database. 
    • Client ID (Consolidation File): to be sent to sme-data@orion.com from Northern Trust
    • Do you intend to share this feed with any other database(s) in Orion? Yes or No (If yes, please explain)
    • Northern Trust Contact: [insert your Northern Trust relationship manager contact and email]
    • Three sample accounts: [enter three account numbers expected in the feed]

 
 

• Click Submit.

Interface Notes

• Requests not completed within 60 days are subject to cancellation. Custodial delays and other specific circumstances may allow for more time as necessary.
• Please note, data cannot be applied to your database until Orion receives the unique Client ID from Northern Trust.
• This feed does not contain name files, so accounts will automatically be added to the exclusion table and your firm must manually create the accounts using the New Accounts Wizard.
• Rep mapping is not available.
• Northern Trust provides asset transactions on trade date and cash transactions on the settle date.
• Approximate time to complete (start to finish): 14-21 business days once Orion receives all the applicable information.